All it takes is a little bit of effort on your part. It’s all about effectively communicating your views to the other party which can lead to a more favourable outcome. Here are a couple of points to keep in mind:
1. Listen Carefully: When in an argument, try to grasp what the other person is saying instead of thinking of your next retort. It is tough, but effective communication is a two-way street! You can only explain your side well if you try to really understand other’s point of view.
2. Focus on the Present: Now we all know the kniving, underhanded techniques we sometimes use to get one-up on our opponents when in a heated debate, for example: reminding them of the past. Don’t! It is no use digging up past events and mistakes. Sure, history might repeat itself, but it will get you nowhere in terms of settling the issue at hand.
3. Show Empathy: Don’t get aggressive when someone comes at you with criticism, listen for the other person’s pain and respond with empathy for their feelings. Also, it might not seem like it then but what they say might be true. Leave room for self-assessment later on.
4. Admit your mistakes: Personal responsibility is a strength, not a weakness. If you have made a mistake then own up to it. This might cause the other party to respond in kind and admit their folly as well. Afterall, it takes two to Tango.
5. Use “I” Messages: Refrain from saying things like, “You are responsible for this mess,” begin statements with “I”, like, “I feel frustrated when this happens.” It sets a less accusatory tone and helps the other person understand your point of view rather than feeling attacked.
6. Take a Time-Out: Good communication is also about knowing when to take a break. If you feel that you are moments away from physically attacking the other person then it might be a good point to take a time-out and get both your minds to calm down. Have lemonade or Kitkat.
